Frequently Asked Questions
Find answers to common questions about our services and how we can assist you. If you don’t see your question here, feel free to reach out to us directly!
Who is a rander?
A Rander is a trusted individual who
partners with Errandz to complete
errands on behalf of our
customers.
Randers handle tasks such as
shopping, deliveries, and more,
enuring convenience and efficiency
for everyone.
What type of errands do you run?
We run a variety of errands,
includng but not limited to:
Grocery shopping, Buying fuel,
Picking up food orders, Package
delivery and pick-up, Running
household chores or small tasks.
If you have a specific errand in
mind, feel free to contact us, and
we'll do our best to accomodate your
request.
How much do your services cost?
Our services start from 500 Naira and may increase depending on the type of errand and the distance involved. For a more personalized quote, simply get in touch, and we'll provide a competitive rate based on your needs.
Do you only serve Choba?
Currently, our services are focused around choba area, but we may be able to assist with errands in nearby areas on request. Please contact us to confirm availability for your location.
How do i book an errand?
Booking is easy! You can contact us through our phone number, email or social media channels. Just let us know the errand you'd like us to run, and we'll confirm the details, including timing and pricing.
How quickly can you complete my errand?
We can complete most errands within 30 minutes and above, depending on the task and your location. We strive to be as quick as possible, ensuring that your errands are handled effciently and without delay.
Can I request recurring errands?
Absolutely! If you have ongoing or regular errands (like grocery shopping or deliveries), we can set up a recurring schedule. Just let us know your preferred frequency, and we'll make it happen.
Are your services safe and reliable?
Yes, we prioritize safety and reliability in everything we do. Our team is trusted to handle your errands efficiently, and we take great care to ensure every task is completed as requested.
What areas do you serve?
Our primary service area is Choba, but we also cover nearby neighborhoods. Please reach out to confirm if your location falls within our service area.
How do i pay for the service?
Payments are made before the errand is completed. We do not accept cash payments; instead, we accept mobile payments for your convenience.
What happens if I need to cancel or reschedule an errand?
We understand that plans can change! If you need to cancel or reschedule an errand, please notify us as soon as possible. We'll do our best to accomodate your changes without any hassle.